Poor Internet Services of PTCL and Cellular Companies in Jhelum Valley District
After the letter written by Deputy Commissioner Jhelum Valley Syed Ashfaq Gilani to the companies last month on public complaints, the service worsened.
Consumers are facing serious difficulties and problems, demand to take notice from the Prime Minister of Pakistan, Chief Secretary of Azad Kashmir and others.
Chinari ( Web News)
PTCL four GEO, Telenor, Jazz, Ufone, Scom and Zong in hundreds of areas adjacent to Hattian Bala, Chinari, Chakothi, Chakar, district headquarters of Jhelum Valley district of Azad Kashmir. After the letter written by Deputy Commissioner Jhelum Valley Syed Ashfaq Gilani to the companies on February 29 to improve the services on public complaints, instead of improving, the service has worsened, the users are facing serious difficulties and problems. Duchar, the Prime Minister of Pakistan, the Chief Secretary of Azad Kashmir and other officials are requested to take notice. Due to the poor internet service of Telenor, Jazz, Ufone, Scom and Zong, the people are facing serious problems. Complaints have been filed several times by the users of the poor internet services to the respective companies, but no one including PTCL has responded. No steps have been taken to improve the internet service, on public complaints Deputy Commissioner Jhelum Valley Syed Ashfaq Gilani drew the attention of the officials of PTCL, Telenor, Jazz, Ufone, Scom and Zong in letter No. 625-29 last month. He wrote that the cellular and internet services of the telecommunication companies in Huzam district in Al-Sadr are very poor. All the companies are increasing the number of packages every day, but the services are very bad, but not at all. Mobile services are also shut down due to shedding, which indicates that the towers of the telecommunication companies are being operated only on the electricity provided by the Department of Electronics, even though the towers of the mobile companies are operating 24 hours a day to provide uninterrupted services. Alternative arrangement (generator, solar steam) is necessary for power supply rather than running. Due to poor services of telecommunication companies, not only common people are facing difficulty in contacting their loved ones/relatives but also business people. Gentlemen are facing difficulties in business matters. In addition to the university campus, online classes are being held in various educational institutions (colleges, schools) in the district. Rather, the government and private offices/companies are also facing difficulties in the execution of office affairs due to which there is severe anxiety and anxiety among the public. and they demand that all the telecommunication companies working in the Jhelum Valley district should be bound to improve the cellular and internet services and provide services at all times. It should be ensured that in addition to providing better communication to the public, students of educational institutions can easily attend classes online and better performance of office affairs in the offices of government and private departments/companies is possible. After the letter of the Deputy Commissioner, the services have become worse instead of improving, due to which Internet users are suffering from severe problems. The Director General and Sector Commander of Muzaffarabad have requested that steps be taken to provide triple play DSL internet of SCO in District Headquarters Hattian Bala, Chinari. It is the business center of DSL. Due to the non-facility of DSL Internet, people belonging to every school of thought, including government departments, businessmen, students, journalists, are facing severe difficulties.